Having returned from the United States, where the Customer is God, not too long ago….I couldn’t help but crib about customer service in India and the new lows to which it was plummeting to every year. So you can imagine my surprise when the Airtel Office not only calls me up today to inform me about my impending bill payment deadline tomorrow, but also offering to send someone to personally pick up the cheque tomorrow!
I only hope I am not falling prey to some major scam. :-) Keeping my fingers crossed.
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